Frequently Asked Questions
Everything you need to know about your NAMED COLLECTIVE order.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
How should I care for my garments?
To maintain the quality of our fabrics, we recommend washing inside out on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.
Do you restock sold-out items?
Many of our pieces are limited edition releases. However, we occasionally restock core essentials. Sign up for back-in-stock notifications on the product page to be the first to know.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Clearpay.
Where can I find a size guide?
Each product page features a detailed size chart and fit recommendation. Our streetwear is often designed with an oversized aesthetic, so please refer to the specific measurements provided.